Frequently asked questions

What is a Reading Starz?


It's book club that not only provide the best curated books, but it helps you to monitor and measure your child's reading: accuracy, progress, speed and more with it's the #1 Ai App. Moreover, the reward system in the app ensure that your child will be motivated to read. Lastly, smart notification system AKA "reading habits builder", that helps your kid to build reading habits. It's a good choice for you if: -You you want your kids to have an amazing knowledge, reading skill, and to be successful. But you don't have time to do it, because you’re overloaded with work and responsibilities. - Your kids don’t want to sit down with books and read, and you're trying to find a solution to motivate your kids to read. - You are child loves to read... But you're stuck, and you're not sure which books to buy, or even how can you help your kids to read. - You're kids already reading, but you are looking to improve their reading habits. Maybe they have greatness that needs to be unlocked.




How does it work?


Once you place an order, you will receive - Two curated amazing books that have been selected specifically for your child's level and age. - Exclusive access to the ReadingStarz App, which helps your measure, monitor and reward your child's reading




how do you select great books?


Selecting books is our favorite part of the job, and we put our heart and soul into it! This process based on the details you give us and the data we've collected from different children's level. The process involves a matching your child's reading level with right level. The books we choose for your child included an incredible amount of online research and in-person vetting including in-house experts, selection of experts, publishers, authors, librarians, and real parents and kids. We know you already know about classical and popular children’s books, so we focus on finding the top books that are fun and suit your child's level and age. (Plus, the retail value of the books we send always exceeds the subscription cost!)




Is Reading Starz’ payment secure?


Yes. To handle payments on Reading starz, we use Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they make use of best-in-class security tools and practices to maintain a high level of security at Stripe. Find out more




My box haven’t arrived?


It should arrive within 5 days from the posting date. If it hasn’t arrived within 10 days please give us a shout at support@readingstarz.com and we will track them down.




I’m an author or a publisher or someone else who wants to work with you


Yes! this is great news we always welcome new collaborators particularly if they’re going to make our Reading Starz Books even more brilliant for our subscribers. Please get in touch at info@ReadingStarz.com and we’ll get back to you as soon as we can.




What age range is ReadingStarz appropriate for?


Reading Starz is best fit for age of 5-15




How many books come in a Reading Starz box?


It comes with 2 books, and then once a child finishes those books, parents can place an order for the next book/s. (Plus, the retail value of the books we send always exceeds the subscription cost!)




What if I get a book I already have?


We never had any child who has got a book that he's already had; because of our strategy of book selection, it's quite unlikely that you'll get a book you already own (even avid bibliophiles!), but IF you do, just send us a picture of you giving the duplicate to a friend and we'll credit to your account for the duplicated book.




If I sign up am I locked in? Are there any initiation, cancellation or hidden fees?


Nope! You can cancel at any time by emailing support@readingstarz.com and one of our friendly customer advocates will help you.